IMPORTER OF RECORD (IOR) SERVICES

Site licenses are not issued to foreign sites.  Instead, foreign manufacturers must demonstrate to Health Canada that they are compliant with the Canadian quality assurance standards called Good Manufacturing Practices (GMP) for Natural Health Products.  This is accomplished by submitting a completed Quality Assurance Report (QAR) form along with samples of the Standard Operating Procedures (SOPs) that govern the manufacturer, labeller, packager and the distributor. 

As part of our IOR services, ICS can act as your Canadian importer. This allows a foreign manufacturer to direct-ship their products to their clients, by-passing the need for storage of NHPs at third party warehouses, and therefore eliminating the need to implement GMP at these warehouses. This process is relatively quick to set up and is very cost effective.  

As such, ICS basically becomes a "Virtual Importer" for your products thereby providing you with: 

1. The required Canadian presence (someone in Canada who is responsible for the products in this country) and a Canadian address (eg.  xxx Company name, Canada, Post Office Box, Nelson, BC, Postal Code);
   
   
2. All necessary GMP manuals, including developing SOPs for complaint handling, problem reporting, product recall, stabiity protocol etc.
   
   
3. A completed Site Licence Application for the virtual importer (including all required documents and an assesement your US and/or other countries manufacturers GMP credentials];
   
   
4.  All necessary Quality Assurance services for the release of the product for sale; and
   
   
5. Fulfillment of any required QC laboratory testing of one sample/lot/year of product in Canada (if deemed necessary).

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